Browsing Library Staff Conference Papers, Posters & Publications by Author "Muir, Tamara"
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Customer Service Excellence through Service Quality Assessment and Enhancement Project at Al Maktoum Medical Library
Muir, Tamara; Rahman, Thasleem H (2019-11)Al Maktoum Medical Library (AMML) support patrons to find solutions for their information needs and provide effective & efficient ways of services to deliver information. To achieve excellence in customer service continuous ... -
A Unique Community Engagement Activity at MBRU
Muir, Tamara; Rahman, Thasleem H; Tegginmani, Shakeel A; Abdelkhaliq, Laila; Rafeeq, Mohamed (2018-11)The Al Maktoum Medical Library (AMML), an arm of Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU), plays a key role in supporting students and staff of MBRU as well as the wider healthcare community, ...