Library Staff Conference Papers, Posters & Publicationshttps://repository.mbru.ac.ae/handle/1/82024-03-29T05:05:34Z2024-03-29T05:05:34ZA Unique Community Engagement Activity at MBRUMuir, TamaraRahman, Thasleem HTegginmani, Shakeel AAbdelkhaliq, LailaRafeeq, Mohamedhttps://repository.mbru.ac.ae/handle/1/282019-12-18T10:57:10Z2018-11-01T00:00:00ZA Unique Community Engagement Activity at MBRU
Muir, Tamara; Rahman, Thasleem H; Tegginmani, Shakeel A; Abdelkhaliq, Laila; Rafeeq, Mohamed
The Al Maktoum Medical Library (AMML), an arm of Mohammed Bin Rashid
University of Medicine and Health Sciences (MBRU), plays a key role in
supporting students and staff of MBRU as well as the wider healthcare
community, by providing access to high-quality and authoritative information
resources. AMML hosted a library week event on September 23rd - 27th 2018
under the theme ”Discover, Share and Inspire” with both social and library
educational activities. It was a unique approach to conduct a whole week of
activities to engage library users that included students, faculty, staff and
wider healthcare professionals.
Key objectives of the Library Week were to promote the library services and
create awareness of the vital role that library plays in an academic institute.
Preparation started with forming an organizing committee comprising
of library staff, students, and faculty to design the scientific, social and
community engagement programs for the library week. Library collaborated
with leading medical content publishers, library technology providers,
bookshops, regional university librarians, internal and external stakeholders.
2018-11-01T00:00:00ZThinking Beyond Traditional Library Services by Offering Wellness Services at Al Maktoum Medical LibraryRahman, Thasleem Hhttps://repository.mbru.ac.ae/handle/1/272019-12-22T23:00:20Z2019-11-01T00:00:00ZThinking Beyond Traditional Library Services by Offering Wellness Services at Al Maktoum Medical Library
Rahman, Thasleem H
Al Maktoum Medical Library strive to offer excellent
resources and services to support
our patrons academic and
intellectual pursuits, in addition
to that our new Wellness Services
aims to support our patron as a
whole person.
There are a number of ways
academic libraries can support
well-being, including developing
spaces, services, and collections
that help students to develop
good emotional, social, physical,
and mental health.
The library can be a place that
students can visit to calm the
mind and refocus in the midst of
a busy day. Given our
technology-rich lives, there are
times when it’s healthy to leave
the screen behind, sit somewhere
comfortable, and enjoy a good
book. For libraries, this means
creating spaces for relaxing and
comfortable reading.
Here at the Al Maktoum Medical
Library, you’ll find a growing
collection of resources designed
to enhance and support your
overall health and wellbeing.
Our library welcomes everyone,
whether it’s to study, to rest, or
to recharge.
2019-11-01T00:00:00ZSupporting Research through Research Workshop Series at MBRU – A Strategic PlanTegginmani, Shakeel Ahttps://repository.mbru.ac.ae/handle/1/262019-12-24T07:30:51Z2019-11-01T00:00:00ZSupporting Research through Research Workshop Series at MBRU – A Strategic Plan
Tegginmani, Shakeel A
Al Maktoum Medical Library initiated Research workshop series for students, faculty, staff at MBRU and other medical professionals at Dubai Healthcare City. These workshops aims to develop more confidence by exploring techniques in
research methodology, meta analysis and systematic reviews.
2019-11-01T00:00:00ZCustomer Service Excellence through Service Quality Assessment and Enhancement Project at Al Maktoum Medical LibraryMuir, TamaraRahman, Thasleem Hhttps://repository.mbru.ac.ae/handle/1/252019-12-24T07:32:17Z2019-11-01T00:00:00ZCustomer Service Excellence through Service Quality Assessment and Enhancement Project at Al Maktoum Medical Library
Muir, Tamara; Rahman, Thasleem H
Al Maktoum Medical Library (AMML)
support patrons to find solutions for
their information needs and provide
effective & efficient ways of services
to deliver information. To achieve
excellence in customer service
continuous assessment is required.
To ensure high quality services to the
patrons library benchmarked
international standard for delivering
excellence in customer service. The project proved useful to assess the quality of services offered at
AMML. It concludes that AMML should maintain and strengthen the
services with which users are satisfied, and improve those about which
they are concerned. A library is required not only to improve its collection,
services and facilities , but it also should continue taking their feedback to
discover the effectiveness of the resources and services offered. Such
studies may be conducted at regular intervals to understand internal
process, assess the quality of services and users' perceptions that may be
addressed to achieve their satisfaction.
2019-11-01T00:00:00Z